Wisconsin Dells Visitor & Convention Bureau

Wisconsin Dells Visitor & Convention Bureau Staff

Executive Office

Romy Snyder

Executive Director - romy@wisdells.com
The Executive Director performs all duties and responsibilities as set forth by the WDV&CB bylaws and is responsible for management of all areas of operation of the association, retaining final accountability for all programs. The position fosters long-term professional relationship with key leaders in the community including Bureau members, government and civic officials.

Wendy Fischer

Executive Assistant - wendy@wisdells.com
The Executive Assistant provides administrative support to the Executive Director, maintains Bureau policies and minutes and serves as the liaison between the Bureau and the Board of Directors and Committees. This position also manages the annual Safety Patrol Congress.

Jenifer Dobbs

Festivals Manager - jenifer@wisdellsfestivals.com
The Festivals Manager will manage festivals to effectively represent the Wisconsin Dells area to media, visitors, member businesses, community organizations and local government.

Marketing & Communications

Sarah Hudzinski

Director of Marketing & Communications - sarah@wisdells.com
The Director of Marketing & Communications is responsible for ensuring that all advertising initiatives, promotions and communications are effectively developed and delivered to the general public. In addition, this position manages the Bureau's public/media relations program including generating story ideas, conducting desk side visits, and coordinating interviews and in-area visits.

Bianca Johnson

Assistant Director of Marketing & Communications - bianca@wisdells.com
The Assistant Director of Marketing & Communications assists the Director of Marketing & Communications with communications tactics to position "The Waterpark Capital of the World!®" in print, broadcast and online media outlets.

Katelyn Czuprynko

Marketing Coordinator - katelyn@wisdells.com
The Marketing Coordinator coordinates member participation in Bureau leisure marketing opportunities. In addition, this position responds to donation and research requests and provides general assistance to the marketing and communications department.

Vacant Web & Graphic Administrator
The Web & Graphic Administrator is responsible for researching, creating, implementing, managing and re-purposing all content related to the Bureau website, to support all in-house email marketing communications, and provides desktop/graphic design support.


Nichole Kocovsky

Director of Administration - nichole@wisdells.com
Develops, directs and manages staff of accounting, information technology/mailroom/building and human resources. Develops and implements organizational strategies and policies and manages the overall daily office operations. Works to improve processes and policies and assists with long-term organizational planning.

Beverly Wolter

Administration Services Coordinator - bev@wisdells.com
Ensures smooth operation of administrative functions within the Bureau by coordinating the updating of policies and procedures, streamlining processes and creating organizational structures to improve the work flow process for tasks such as communication and record keeping.

Nicki Robinson

Accounting Manager - nicki@wisdells.com
Oversees all aspects of accounting. Ensures the proper and timely recording of all transactions to accounts receivable, accounts payable and general ledger. Ensures that all accounting policies and procedures are established and that all financial transactions are executed and documented in accordance with generally accepted accounting principles.


Trent Uselmann
Accounting Assistant - trent@wisdells.com
Responsible for assisting with accounts payable, accounts receivable and general accounting related duties.

Sales & Services

Tifani Jones

Director of Sales & Services - tifani@wisdells.com
The Director of Sales & Services plans, directs and manages the sales department efforts and personally promotes and sells the destination aimed at generating overnight meeting/convention, group and sports business (including both new and repeat business) to Wisconsin Dells.

Alexandra Harjung

Member/Community Relations Manager - alexandra@wisdells.com
The Member/Community Relations Manager acts as the principal liaison between the Bureau and members, manages membership sales/retention and works to highlight WDVCB accomplishments in the community.

Kyra Popp

Sales Manager - kyra@wisdells.com
The Sales Manager generates overnight business from the meetings & convention market through direct sales efforts such as in person appointments, phone calls, and conference attendance. This position also serves as the contact for sporting events and tournaments.

Natalja Deduna

Sales Manager - natalja@wisdells.com
The Sales Manager is responsible for active solicitation of marketing the Wisconsin Dells area as a viable location/destination for meetings and conventions, sporting events and tournaments, and preformed groups.

Rick Erickson
Sales & Services Coordinator - rick@wisdells.com
The Sales & Services Coordinator provides administrative support to the Sales & Services department. Duties include coordination of convention services, membership data management, and general administrative responsibilities.

Phil Hibbard

Visitor Services Manager - phil@wisdells.com
The Visitor Services Manager is responsible for the effective and efficient delivery of area business information to visitors whether via telephone, through wisdells.com or in person; manages two visitor information centers.

Bonnie Stratton

Visitor Services Representative - bonnie@wisdells.com
The Visitor Services Representative is responsible for greeting and assisting visitors by answering questions and handling requests for information in a friendly, professional and accurate manner, whether by telephone, email or in person. This position is also responsible for ensuring adequate quantities of visitor information and reference materials are always available, current and accurate.

Felipe Garcia, Jr.

Visitor Services Representative - felipe@wisdells.com
The Visitor Services Representative assists the Visitor Services Manager in ensuring that the operations of the Information Center and Telecenter are in compliance with organizational and departmental policies. This position also acts as back up to both centers as needed.


Cindie Baken 
Visitor Services Representative - cindie@wisdells.com
The Visitor Services Representative is responsible for greeting and assisting visitors by answering questions and handling requests for information in a friendly, professional and accurate manner, whether by telephone, email or in person. This position is also responsible for ensuring adequate quantities of visitor information and reference materials are always available, current and accurate.

Operations & Technology

Burnie Turner

Technology & Operations Manager - burnis@wisdells.com
The Technology & Operations Manager provides daily support of the Operations & Technology department. This role will help ensure organization objectives are carried out and accomplished in an effective, timely and efficient manner.


Dan Bratkowski

Facilities Coordinator - dan@wisdells.com
The Facilities Coordinator is responsible for keeping the Visitor Bureau building and premises in clean and working order, including landscaping, painting, repairs, etc.; keeping in-area Vacation Guide racks filled and delivery of welcome bags to conventions being held at local area businesses.

Tim Gilles

Network Systems Manager - tim@wisdells.com
The Network Systems Manager assists the Director of Operations & Technology with network and Active Directory maintenance, other network hardware/software troubleshooting and maintenance tasks, server and workstation operating system and office productivity software updates.

Amanda Rinaldi

Mailroom Manager - amanda@wisdells.com
The Mailroom Manager is responsible for sorting and distribution of incoming mail, preparing outgoing mail, provides support to the Director of Operations & Technology to ensure that outgoing mail is processed accurately and efficiently.



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Wisconsin Dells Visitor & Convention Bureau

701 Superior Street, PO Box 390
Wisconsin Dells, WI 53965-0390
(800) 223-3557
(608) 254-4293 (Fax)

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