AGENDA

9:00 - 9:30 a.m. – Registration – Sandstone Corridor

9:30 - 9:45 a.m. – WDVCB Executive Director’s Welcome – Sandstone 456

9:45 - 10:45 a.m. – Morning Keynote: Building Success in an Era of Disruption, Dr. Lalia Rach – Sandstone 456

10:45 - 11:00 a.m. – Break, Marketplace Opens – Sandstone 1

11:00 a.m. - 12:00 p.m. – Breakout Sessions

• AdWords 201 - Uncover the Hidden Tools of Google AdWords to Optimize Your Campaigns, Lisa Huebner – Tundra A
• Let’s Talk! Dr. Lalia Rach – Tundra B
• The Biggest Employment Liability Issue (Privacy and Electronic Communications), Bob Gregg - Session Handouts – Tundra C

12:00 - 1:30 p.m. – Networking Lunch & Marketplace – Sandstone 1

1:30 - 2:30 p.m. – Breakout Sessions

• AdWords 201 - Uncover the Hidden Tools of Google AdWords to Optimize Your Campaigns, Lisa Huebner – Tundra A
• Customer Service in Wisconsin: Bring Fun to Life, Andrew Nussbaum –
  Tundra B
• What to Do if You Are a Victim of Identity Theft, Officer Brent Brown – Tundra C

2:30 - 2:45 p.m. – Break – Sandstone 1

2:45 - 4:00 p.m. – Afternoon Keynote: Emotional Intelligence: Awareness, Adaptability & Empathy for 21st Century Leadership, Bill Marklein – Sandstone 456

4:00 - 5:00 p.m. – Networking Reception, Sponsored by the Wilderness – Sandstone 1

*This schedule subject to change.